Be Sure You Get Kate’s Emails – Whitelist!

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Your Email Provider protects you from spam (hurray) but may block your newsletters (boo) “Whitelisting” solves the problem.

Whitelisting used to be easy: just add an email address to your contacts or address book. But things changed in 2019.

Check your spam folder. If there’s an email from Kate Rauner or or your provider asks you if it’s spam, open it and mark it as “Not spam.”

Here’s how to be absolutely sure you’ll receive an email.

There may be several steps, but hang in there. You’ll want to know how to do this anyway for all your valued senders.

Scroll down to find Gmail, Outlook, Yahoo, and AOL. You’ll find loads more providers and spam filters (on a much prettier page than I can manage) at

Gmail iconGmail (the mobile app follows)

  1. Find an email from
    Open the email please.
  2. Click the ‘Dots’ button on the upper right to reveal your choices.
  3. Click Filter messages like this
  4. Click the button Create Filter. This will open your settings
    On the next menu, check all the options: Never send to spam, Always mark as important, Always apply filter to matching conversations, Categorize
  5. Under Categorize, click the dropdown icon next to Choose Category and select Primary
  6. Click the blue Create Filter button to save your settings and you’ve got it.

Gmail Mobile App

  1. Find an email from and open it.
  2. Tap the Dots icon and select Change Labels
  3. Click Label as Inbox
  4. Click OK to save your setting

Outlook iconOutlook

  1. Right click a email in your Inbox email list pane.
  2. On the menu displayed move your mouse over or tap Junk
  3. Click or tap on Never block sender in the menu that rolls out.
    The resulting popup will say: “The sender of the selected message has been added to your Safe Senders List.”
  4. Click OK (previously Hotmail)

  1. Find and open a Kate Rauner email
  2. Click the “Wait it’s safe” link

Or don’t bother looking for an email

  1. Click the gear icon on the top right.
  2. Select Options in the drop down list.
  3. On the Options page under Preventing junk email click Safe and blocked senders
  4. Click the link Safe senders on the next page.
  5. Enter the email address in the text box.
  6. Click Add to list

Yahoo iconYahoo

  1. Move your mouse over or tap the Gear icon in the top right navigation bar.
  2. Select Settings from the list that drops down.
  3. Choose Filters located on the left side of the page.
  4. Click the Add button on the Filters page.
  5. Create a name such as Whitelist in the Filter name field.
  6. In the From field leave the default contains selected.
    Enter my email address in the text box next to Contains.
  7. Choose the destination folder to which you would like the message delivered, probably Inbox.
  8. Click or tap Save.
    You will see in the next screen -Deliver to Inbox if From contains Kate Rauner
  9. Click or tap Save on this screen.
    You will be returned to your Yahoo! Inbox.

AOL iconAOL Webmail

  1. Open an email from Kate Rauner
  2. Click the show details link next to Kate Rauner in the From field.
  3. Move your mouse over or tap to show the menu.
  4. Click or tap Add contact in the menu displayed.
  5. Add Kate Rauner to the name fields
  6. Click Add contact
  7. By default AOL now blocks all images. To allow images…
    Open the email from Kate Rauner and click Don’t block this sender.

Is your email or spam filter not listed above? You’ll find loads more providers and spam filters at

Thanks to Chris Lang for sharing his hard work assembling this information. Follow his instructions and substitute for and Kate Rauner for Chris Lang. Use this to whitelist other safe senders too.


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